Resources
Community Resources
211 CNY
211 provides human services information and referrals
24 hours a day, 7 days a week.
988 Resource
Confidential, anonymous, free 24-hour/7-day a week telephone counseling, suicide prevention and crisis counseling hotline. Available 24/7 from Contact Community Services and the National Suicide Prevention Lifeline.
Onondaga County Hotline: (315) 251-0600
Cayuga County Hotline: (877) 400-8740
Food Bank of Central New York
Food Pantries – distribute food and grocery products directly to households, taken home to prepare and eat
Soup Kitchens – meal sites open to the public
Mobile Food Pantries – drive-through style distribution of pre-packed food boxes, primarily of perishable items such as fresh fruits and vegetables, dairy, and bread
Fresh Foods – drive-through/walk up distributions of fresh foods
National Resources
Lifeline 24/7 Online Crisis Chat
Available 24/7 across the U.S. Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat.
Lifeline 24/7 Mental Health Support Line
The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals.
Phone: (800) 273-8255
Advocates’ Policies and Guidance
Important Policies to Note
Click HereOPWDD Clarification on Services provided to k-12 enrolled individuals
open in new tabElectronic Documentation Policy
open in new tabReminder: Advocates’ employees cannot administer medication
open in new tabProfessional Development Note Policy
open in new tabSelf-Advocacy
The input and ideas of the people we serve is essential in guiding agency decisions and ensuring the continuation of person-centered service delivery. The Advocates team is committed to supporting you with self-advocacy to ensure that your voice is heard.
